- Subject to availability a payment request will be sent to you once we have received your reservation request.
- In order to guarantee your reservation we require a deposit which will be 30% of the total cost of your stay.
- The deposit must be paid within 2 days of you receiving the payment request. We will hold the availability only for this 2 day period.
- Once the deposit is received we will email you a voucher which will constitute confirmation of payment.
- 14:00 until 23:00 – If you arrive early and your apartment is vacant and ready you may occupy it, if not we will gladly store your luggage until such time that it is ready.
- Until 12:00
- We can on request provide baby cots
- The balance of the payment must be paid on your arrival
- We accept Cash, Western Union, wire transfer.
- Cancellation requests received 30 days or more from your scheduled arrival date will receive a 50% refund less any banking/money transfer costs.
- Cancellation requests received less than 30 days will receive no refund.
- 'Non-shows' will not receive a refund.
- At our discretion, if you leave before your scheduled departure date we will charge 50% for each of the remaining days, with a minimum charge equal to the cost of one night’s accommodation.
- Your apartment/studio will be thoroughly cleaned prior to your occupation, including new bed and bath linen
- We will provide clean bed and bath linen for you every 3 days.
- We clean the apartments and studios every 3 days.
- Sorry we cannot accommodate your pets
- We operate a strict no smoking policy inside the studios and apartments. You are welcome to smoke on the balconies and in the gardens.